Privacy Policy

Last Updated: May 11, 2026

Royal Exteriors LLC (“Royal Exteriors,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a free in-home estimate, contact us, schedule an appointment, or communicate with us about our window replacement and exterior services.

1. Information We Collect

We may collect information you provide directly to us, including:

• Your name
• Phone number
• Email address
• Property address or service location
• Information about your window or exterior project
• Appointment preferences
• Messages, questions, or requests you submit through our website or by contacting us

We may also collect limited technical information when you use our website, such as browser type, device information, pages visited, referring website, and general usage data. This information helps us improve the website experience and understand how visitors interact with our pages.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your estimate request or inquiry
• Schedule, confirm, or update appointments
• Provide information about Royal Exteriors’ services, pricing, financing, warranties, and project options
• Communicate with you about your estimate, project, installation, or customer service needs
• Send service-related updates and occasional promotional offers, where permitted
• Improve our website, advertising, customer experience, and business operations
• Maintain records for internal business, legal, and compliance purposes

3. SMS/Text Message Communications

If you provide your phone number and opt in to receive text messages from Royal Exteriors LLC, we may send SMS messages related to your estimate request, appointment reminders, project updates, customer support, and occasional promotional offers related to our services.

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at +1 850-771-2401 or [email protected].

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no website, online form, or electronic communication system can be guaranteed to be completely secure.

5. Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, and evaluate the performance of our advertising. You may be able to adjust your browser settings to block or limit cookies, but some website features may not function properly if cookies are disabled.

6. Advertising and Analytics

We may use advertising and analytics tools to help us understand how visitors find and use our website, measure marketing performance, and show relevant advertisements. These tools may collect limited website usage data, but we do not authorize the use of your mobile opt-in consent for marketing by unrelated parties.

7. When Information May Be Disclosed

We may disclose information when necessary to operate our business, provide requested services, comply with applicable law, respond to legal requests, protect our rights, prevent fraud, or work with vendors who assist with business operations such as scheduling, customer service, website hosting, payment processing, or communications.

We do not sell your personal information. We do not sell, rent, or release SMS opt-in consent information for unrelated marketing purposes.

8. Your Choices

You may contact us to request that we update or remove certain information from our records, subject to legal and business recordkeeping requirements.

To stop receiving text messages, reply STOP. To request assistance by text, reply HELP. To unsubscribe from email communications, follow the unsubscribe instructions included in the email, if available.

9. Children’s Privacy

Our website and services are intended for adults and homeowners seeking window replacement or exterior services. We do not knowingly collect personal information from children under 13.

10. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content, or security of websites that we do not own or control.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes are posted means you accept the updated policy.